Frequently Asked Questions
How do I place an order?
To place an order, simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be processed.
What payment methods do you accept?
We accept payment by credit/debit card (Visa, Mastercard, American Express) and PayPal.
How long will it take to receive my order?
Delivery times vary depending on your location and the shipping method selected at checkout. Standard delivery typically takes 3-5 business days, while express delivery may take 1-2 business days.
Can I return items if I'm not satisfied?
Yes, we accept returns of unused items in their original unopened packaging within the first 14 days of purchase. Please refer to our Refund Policy for more information on the return process.
Do you ship internationally?
World wide shipping is avilable.
How can I contact customer service?
You can contact our customer service team by emailing us at info@nicotinepouchdirect.com